Good question! For starters, the annual cost of a full-time senior-level engineer now exceeds $150,000, plus benefits (and they are not easily available). Aside from that, you may not always have enough work to keep them busy at all times, so you're stuck paying for time you aren't able to utilize. Moreover you need to manage the resource and be responsible for the maintenance of the system with all extra effort attached.

Once subscribed, you're able to add as many requests to your queue as you'd like, and they will be delivered one by one. You are responsible for picking the next thing we should work on based on your internal priorities.

On average, most requests are completed in just two days or less. However, more complex requests can take longer.

HTask offers a ton of flexibility in how you request automations using Linear.app. Some common ways clients request automations is directly via Linear, sharing Google docs or excels, or even recording a brief Loom video (for those who prefer not to write their briefs out). Basically, if it can be linked to or shared in Linear, it's fair game.

No worries! We'll continue to revise the automation until you're 100% satisfied.

That's fine. You can pause your subscription when finished and return when you have additional needs. There's no need to let the remainder of your subscription go to waste.

If we are unable to meet your initial request, you are eligible for a refund within the first two weeks. However, after this period, we regret to inform you that we cannot provide refunds due to the nature of our work being based on Time & Material.

We are superheroes when it comes to connecting systems and delivering automations at lightning speed. However, there are certain things that we may not be a perfect fit for. Here are a few examples:

• Complex integrations involving tight deadlines and a lot of dependencies
• System setups and maintenance
• App / Web Development
• Complex system configurations
• System Assesment / Architecture Design (although we can provide suggestions based on our extensive experience)

We are an ideal match for companies that already have an established ecosystem in place and are seeking to streamline back-office tasks without getting caught up in the complexities and expenses associated with engaging external system integrators or allocating excessive internal resources.

In all packages we provide a cloud hosted automation server powerful enough to run your automations without delays or bottlenecks. We use "Conductor" orchestrator to run the automations. If you decide to unsubscribe, you can always self-host your automation server since you will have full source code access and no constraints on licenses.
Please keep in mind that in the rare case your automations handle a huge quantity of data every day (Tens of gigabytes) we'll get back to you with a quotation for a server upgrade.

We want to provide you with the best-priced service possible through our subscription model. Due to that, we can't offer SLAs with penalties. Instead, we can confidently assure you that our automation servers' uptime consistently surpasses that of well-known cloud and on-premise software providers. If you have any doubts, you can start by trying our service for less mission-critical automations before moving on to more complex ones. We're here to support you every step of the way. Moreover all automations we create are developed to be resilient and failover safe whenever possible.